Qualitative analytics for mobile apps
Discover why you users do what they do
User Recordings for Your App Eliminate the uncertainty of your in-app experience and get answers from real recordings about the who, what, how, and why. Smartlook records and tracks your users’ actions, giving you the power to understand your app the way your users do. Armed with this knowledge, you’ll discover the good, the bad, and the ugly in your app — and be able to start building a better app in no time. You will discover:
why your users are getting lost
why they’re not finishing orders
why they leave your app
User Identification Get to know your users and identify their recordings, or get any other data you need to know with our API. All the better for learning the motivations behind user behaviour.
Customer Journey Interested in your visitor’s journey from start to finish? All recordings from a user are grouped in one place, from the moment they visit your app to when they leave it. Start working with complete context today.
Automatic Event Tracking Ready for intuitive event management? With our Event Manager, all events are tracked automatically from the moment you add the SDK to your app. All events (even the ones you haven’t realized you’ll need yet) get tracked. No waiting for data. No devs required.
Conversion Funnels Where have all your users gone? There’s an easy way to find out. Build conversion funnels out of your events, and see what the drop-off is between steps. What’s more — play recordings of the users that churned. No more guesswork. You can see what actual people did right before they quit your app.
Advanced Filters Too many recordings? Advanced mobile app filters make your job a breeze. From geolocation to where they clicked to device, filters help you find exactly what you’re looking for.
Easy-to-share Data Find something awesome? Or find a bug? Share recordings with your team and save its time that would be otherwise spend on time-consuming bug reproduction.