The easiest visitor recording tool on the web

See visitor behavior in a video

Play video recordings of visitors and see what they actually do on your website. It helps you reveal mistakes and find out what to improve. You see visitor’s mouse movement, where he clicked and how he handled filling of forms.

Visitor journey

Smartlook shows all recordings of a visitor in one place. This gives you greater insight and context about the visitor’s behavior. E.g. a visitor came to your website from a Google ad and browsed a few products. Two days later he came back via your Facebook post and finished the purchase.


We generate click, move and scroll heatmaps from the recordings. Watch where your visitors click and how far they scroll down the page. Do they click the buttons you want them to? Do they scroll to content you want them to read? Find out all of that in our heatmaps.

Filter visitors

Find the important visitors using filters. You can filter visitors who were in shopping basket, pricing or other important pages.

Share insights with your team

When you discover bad user experience on your website, simply send a link with the recording to your UX designer or developer, so everyone can see what the issue is.

Have multiple websites in one account

You can have an unlimited number of websites under your Smartlook account. You can also get invites to access your clients’ accounts.

Tag your visitors

You can show customer info in Smartlook to see who is actually browsing your website. Use our API to link customer’s name, email or other info from your system.

And many other features

Unlimited users
Manage unlimited number of users under your account.
API access
Use our API to adjust recordings per your needs.
Recording ajax & single-page apps
We support all of the latest frontend frameworks (e.g., AngularJS, React, Ember).
Recording mobile devices
Recordings of visitors from mobile phones and tablets

Start understanding the behavior of your visitors today