Play video recordings of visitors and see what they actually do on your website. It helps you reveal mistakes and find out what to improve. You see visitor’s mouse movement, where he clicked and how he handled filling of forms.
Smartlook shows all recordings of a visitor in one place. This gives you greater insight and context about the visitor’s behavior. E.g. a visitor came to your website from a Google ad and browsed a few products. Two days later he came back via your Facebook post and finished the purchase.
We generate click, move and scroll heatmaps from the recordings. Watch where your visitors click and how far they scroll down the page. Do they click the buttons you want them to? Do they scroll to content you want them to read? Find out all of that in our heatmaps.
Find the important visitors using filters. You can filter visitors who were in shopping basket, pricing or other important pages.
You can have an unlimited number of websites under your Smartlook account. You can also get invites to access your clients’ accounts.
You can show customer info in Smartlook to see who is actually browsing your website. Use our API to link customer’s name, email or other info from your system.