Open positions

Who is Smartlook?

If you don’t want to be just a needle in a haystack, you are at the right place. We are a bunch of enthusiasts who are building a global tech startup from Brno, the heart of Europe. Smartlook SaaS solutions for web analytic is one of the best on the market and we help companies understand their customers on the web. Few numbers: we analyze more than 350 mil visitors on over 60 000 webs, we have more than 200 000 customers in over 95 countries and we grow tenth of % every month. Our customers are small startups as well as big enterprises like O2, Kiwi.com, Miele. We have customers everywhere around the globe from South America over Europe to Hong Kong. Our goal is to provide smarter communication between companies and their customers on the web.

Technology

We use a modern battle-tested stack. Servers run on Amazon AWS and Snackhost. CDN77 takes care of our content delivery. Monitoring happens in New Relic. Server is written in node.js, front-end in react.js. Part of backend, internal APIs and payment gateway integrations is done in PHP and Nette. Databases run on MySQL and MongoDB.

SaaS Conversion Rate Optimization Genius

What will be your job?

  • Be our CRO genius for gobal SaaS project with lot of self-realization and interesting opportunities
  • Optimize onboarding and shopping process
  • Improve churn rate
  • A/B tests, pricing tests
  • Improve web conversions and landing pages
  • Create lead generation content with our content team
  • Measure and evaluate everything what we do

What skills are we looking for?

  • Experience in marketing, analytics and UX
  • Experience with A/B testing
  • Analytical thinking
  • Experience in GA and pulling data from our database is a plus
  • Experience with ROI (AdWords/FB)
  • Technical background and web design is a nice one
  • Passion for B2B SaaS

Customer Support Quality Analyst

What will be your job?

  • Implement and manage ticketing system
  • Define KPIs
  • Build and manage knowledge base
  • Evaluate and improve quality of customer care
  • Plus usual customer care responsibilities such as answer customer’s questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system

What skills are we looking for?

  • Good diagnostic skills
  • Great organizational skills and the ability to work within deadlines and while speaking with customers
  • Exceptional customer service skills
  • Possess a working knowledge of Internet applications, browsers, and other related tools

PHP Nette Developer

What will be your job?

  • components and integrations in PHP and Nette
  • internal API connecting backend and frontend
  • API integration with payment gateway (Braintree and Fakturoid)
  • internal administration and billing system
  • other 3rd party integrations

What skills are we looking for?

  • experience with Nette (minimum of two years)
  • basic skills with Composer, HTML, CSS, GIT, MySQL
  • positive approach and willingness to learn new stuff

Front-end Developer

What will be your job?

Build Smartlook frontend, used by thousands of users every. Build and fine tune app and dashboard. All you need will be served on golden plate by our UX master.

What skills are we looking for?

  • Javascript (React), CSS preprocessors
  • GIT
  • Detail oriented
  • Independent and self-motivated

What do we offer?

  • Hands on how it works at feast growing startup – how we build product and expand on global market
  • We are young team of 30 people (with average 29 and the oldest 38 years) where your contribution matters and has meaning, no bullshit and room to grow
  • Flexible working hours, with occasional home office
  • Office in center of Brno
  • Informal environment, budget for education, team parties (paintball, wakeboarding, ski trips)
  • unlimited supply of homemade Slivovica and good rum

Do you want to be a part of Smartlook?

We would be happy to show you our project and technologies we are working on.
Send us why would like to work with us and attach your LinkedIn or CV.

dalibor@smartlook.com