Pick your perfect package

All packages include a 10-day free trial with all our Business features

Website
Mobile app

Free

For personal use

Free

  • Sessions/month

    1,500

  • Data history

    1 month

  • Events

    2

  • Funnels

    1

  • Heatmaps

    3

  • Session vault

  • Standard integrations

  • Premium integrations

  • DevTools

  • Enterprise features

Startup

Start-up your growth!
Starting at

0 / monthly

  • Sessions/month

    5,000(Upgradable to 25,000)

  • Data history

    1 month

  • Events

    4

  • Funnels

    1

  • Heatmaps

    10(Upgradable to 100)

  • Session vault

  • Standard integrations

  • Premium integrations

  • DevTools

  • Enterprise features

Recommended

Business

More data, deeper analysis
Starting at

0 / monthly

  • Sessions/month

    15,000(Upgradable to 200,000)

  • Data history

    1 month(Upgradable to 12 months)

  • Events

    12(Upgradable to 60)

  • Funnels

    4(Upgradable to 20)

  • Heatmaps

    30(Upgradable to 100)

  • Session vault

  • Standard integrations

  • Premium integrations

    add-on

  • DevTools

    add-on

  • Enterprise features

Ultimate

Tailor-made solution

  • Sessions/month

    Custom

  • Data history

    Custom

  • Events

    Custom

  • Funnels

    Custom

  • Heatmaps

    Custom

  • Session vault

  • Standard integrations

  • Premium integrations

    add-on

  • DevTools

    add-on

  • Enterprise features

    add-on
Money back15-day money-back guarantee. If you are not 100% satisfied, we'll give you your money back.

Compare our plans in more detail

FreeStartupBusinessUltimate
Recordings and heatmaps
Sessions/month
1,500
Up to 25,000
Up to 200,000
Custom
Visitor journey
Always-on recording
Heatmaps
3
10(Upgradable to 100)
30(Upgradable to 100)
Custom
Historical data in heatmaps
Better heatmaps precision
Different types of visitors in heatmaps
Support for Ajax and single-page apps
Recordings and heatmaps sharing
Session vault
DevTools
add-on
add-on
Notes
Unlimited*
Analytics
Events
2
4
12(Upgradable to 60)
Custom
Funnels
1
1
4(Upgradable to 20)
Custom
Export graphs
Event manager
Event picker
Merge events
Data access
Data history
1 month
1 month
Up to 12 months
Custom
Retroactive data
Personal data anonymization
GDPR compliance
Access to censored data
API and user identification
Standard integrations
Premium integrations
add-on
add-on
Sampling
add-on
add-on
Public REST API
add-on
add-on
Administration and support
Projects
Unlimited*
Team members
Unlimited*
Live chat support
Single Sign-on
add-on
Custom paperwork
* Team members, projects and notes are practically unlimited. However, there has to be a limit for technical reasons—but it’s set so high, that it’s highly unlikely that you’ll reach it.

Frequently asked questions

Can I try Smartlook for free?
Yes! All packages include a 10-day free trial with all the features in the Business package. The only difference is that the trial is limited to 5,000 visits.

You don't need to enter your credit card to start. After the trial ends, you can choose to either purchase a paid plan or downgrade to the free package.
What's the difference between recording mobile websites and mobile apps?
We record mobile websites within a web project, meaning that it's a website that is viewed on a mobile device. It is tracked normally with the Smartlook script. Mobile apps, on the other hand, are recorded via the SDK for iOS and Android. You will need to track mobile apps within a mobile app project.
What happens to my data after the history expires?
Availability of your data depends on your package. The system automatically deletes data that gets older than your history. So when you want to view data that are 2 months old and your package has only 1 month of history, you won’t find it in Smartlook. This is why it’s ideal to buy packages with a slightly longer history so that you can always access the data you need.
How many websites or applications can I record in one account?
It depends. If you're using the Free package, you can work with 3 projects. It's good to note that the 1,500 visit limit is shared across your projects. If you choose Startup or Business, the project limit is higher, but the visit limit sharing applies there, too.