Pick your perfect package

All packages include a 10-day free trial with all our Business features

Website
Native mobile app

Startup

Boost your growth!
Starting at

0 per month
for 7,500 monthly sessions

Everything in Free, plus

4 event definitions10 heatmaps with more optionsUTM and API filterUp to 100,000 monthly sessions
Recommended

Business

More data, deeper analysis:
Starting at

0 per month
for 25,000 monthly sessions

Everything in Startup, plus

12 event definitionsMerge eventsLive chat supportUp to 200,000 monthly sessions

Ultimate

Tailor-made solution

Custom pricing

Everything in Business, plus

Public API accessSingle sign-onDeveloper ToolsCustomizable monthly sessions

Not sure? Why not try out the free version to learn the basics.

In our free version package you will get access to analytics features including events, funnels and heat maps. You can use up to 1,500 sessions and with a month's history included.

There’s something for everyone, so click through to our comprehensive comparison page to find the right package.
FreeStartupBusinessUltimate
Recordings and heatmaps
Sessions/month
Up to 1,500
Up to 100,000
Up to 200,000
Custom
Visitor journey
Always-on recording
Heatmaps
3
10
30
Custom
Historical data in heatmaps
Better heatmaps precision
Different types of visitors in heatmaps
Support for Ajax and single-page apps
Recordings and heatmaps sharing
Notes
3
50
200
Custom
DevTools
Analytics
Events
2
4
12
Custom
Funnels
1
1
4
Custom
Export graphs
Event manager
Event picker
Merge events
Data access
Data history
1 month
Up to 3 months
Up to 12 months
Custom
Public API
Retroactive data
Personal data anonymization
GDPR compliance
Access to censored data
API and user identification
Premium integrations
Sampling
Administration and support
Projects
3
5
20
Custom
Team members
2
4
10
Custom
Live chat support
Single Sign-on
Custom paperwork
Money back15-day money-back guarantuee. If you are not 100% satisfied, we'll give you your money back.

Frequently asked questions

Can I try Smartlook for free?
Yes! All packages include a 10-day free trial with all the features in the Business package. The only difference is that the trial is limited to 5,000 visits.

You don't need to enter your credit card to start. After the trial ends, you can choose to either purchase a paid plan or downgrade to the free package.
What's the difference between recording mobile websites and mobile apps?
We record mobile websites within a web project, meaning that it's a website that is viewed on a mobile device. It is tracked normally with the Smartlook script. Mobile apps, on the other hand, are recorded via the SDK for iOS and Android. You will need to track mobile apps within a mobile app project.
What happens to my data after the history expires?
Availability of your data depends on your package. The system automatically deletes data that gets older than your history. So when you want to view data that are 2 months old and your package has only 1 month of history, you won’t find it in Smartlook. This is why it’s ideal to buy packages with a slightly longer history so that you can always access the data you need.
How many websites or applications can I record in one account?
It depends. If you're using the Free package, you can work with 3 projects. It's good to note that the 1,500 visit limit is shared across your projects. If you choose Startup or Business, the project limit is higher, but the visit limit sharing applies there, too.