Pick your perfect package

All plans start with a 10-day trial. And support both web and mobile app platforms.

Free

For personal use
  • Sessions/month

    1,500
  • Data history

    1 month
  • Events

    2
  • Funnels

    1
  • Heatmaps

    3
  • Session vault

    icon
  • Standard integrations

    icon
  • Premium integrations

    icon
  • DevTools

    icon
  • Enterprise features

    icon

Startup

Start-up your growth!
Starting at

$ 39 / monthly

Build a Startup plan
  • Sessions/month

    5,000(Upgradable to 25,000)
  • Data history

    1 month
  • Events

    4
  • Funnels

    1
  • Heatmaps

    10(Upgradable to 100)
  • Session vault

    icon
  • Standard integrations

    icon
  • Premium integrations

    icon
  • DevTools

    icon
  • Enterprise features

    icon
Recommended

Business

More data, deeper analysis
Starting at

$ 95 / monthly

Build a Business plan
  • Sessions/month

    15,000(Upgradable to 200,000)
  • Data history

    1 month(Upgradable to 12 months)
  • Events

    12(Upgradable to 60)
  • Funnels

    4(Upgradable to 20)
  • Heatmaps

    30(Upgradable to 100)
  • Session vault

    icon
  • Standard integrations

    icon
  • Premium integrations

    add-on
  • DevTools

    add-on
  • Enterprise features

    icon

Ultimate

Tailor-made solution
  • Sessions/month

    Custom
  • Data history

    Custom
  • Events

    Custom
  • Funnels

    Custom
  • Heatmaps

    Custom
  • Session vault

    icon
  • Standard integrations

    icon
  • Premium integrations

    add-on
  • DevTools

    add-on
  • Enterprise features

    add-on
Money back15-day money-back guarantee. If you are not 100% satisfied, we’ll give you your money back.

Compare our plans in more detail

FreeStartupBusinessUltimate
Recordings
Sessions/month
1,500
Up to 25,000
Up to 200,000
Custom
Visitor journey
icon
icon
icon
icon
Always-on recording
icon
icon
icon
icon
Recording platform
Web, iOS, Android
Sharing recordings
icon
icon
icon
icon
Filters applied simultaneously
2
5
10
Custom
Filters using API
icon
icon
icon
icon
Session vault
icon
icon
icon
icon
Notes
Unlimited*
Support for Ajax and single-page apps
icon
icon
icon
icon
DevTools
icon
icon
add-on
add-on
Supported frameworks
iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic and Xamarin
Rendering modes
icon
icon
icon
icon
Recording quality
Low
Low
Low / Mid / High
Low / Mid / High
Frame rate
icon
icon
icon
icon
Heatmaps
Heatmaps
3
10(Upgradable to 100)
30(Upgradable to 100)
Custom
Historical data in heatmaps
icon
icon
icon
icon
Better heatmaps precision
icon
icon
icon
icon
Different types of visitors in heatmaps
icon
icon
icon
icon
Sharing heatmaps
icon
icon
icon
icon
Analytics
Events
2
4
12(Upgradable to 60)
Custom
Funnels
1
1
4(Upgradable to 20)
Custom
Export graphs
icon
icon
icon
icon
Merge events
icon
icon
icon
icon
Event picker
icon
icon
icon
icon
Data access
Data history
1 month
1 month
Up to 12 months
Custom
Retroactive data
icon
icon
icon
icon
API and user identification
icon
icon
icon
icon
Standard integrations
icon
icon
icon
icon
Sampling
icon
icon
add-on
add-on
Public REST API
icon
icon
add-on
add-on
Premium integrations
icon
icon
add-on
add-on
Privacy and compliance
Personal data anonymization
icon
icon
icon
icon
GDPR compliance
icon
icon
icon
icon
Audit Log
icon
icon
icon
icon
Access to censored data
icon
icon
icon
icon
Administration and support
Projects
Unlimited*
Team members
Unlimited*
Live chat support
icon
icon
icon
icon
Single Sign-on
icon
icon
icon
add-on
Custom paperwork
icon
icon
icon
add-on
* Team members, projects and notes are practically unlimited. However, there has to be a limit for technical reasons—but it’s set so high, that it’s highly unlikely that you’ll reach it.

Frequently asked questions

Can I try Smartlook for free?
Yes! All packages include a 10-day free trial with all the features in the Business package. The only difference is that the trial is limited to 5,000 visits.

You don’t need to enter your credit card to start. After the trial ends, you can choose to either purchase a paid plan or downgrade to the free package.
What’s the difference between recording mobile websites and mobile apps?
We record mobile websites within a web project, meaning that it’s a website that is viewed on a mobile device. It is tracked normally with the Smartlook script. Mobile apps, on the other hand, are recorded via the SDK for iOS and Android. You will need to track mobile apps within a mobile app project.
What happens to my data after the history expires?
Availability of your data depends on your package. The system automatically deletes data that gets older than your history. So when you want to view data that are 2 months old and your package has only 1 month of history, you won’t find it in Smartlook. This is why it’s ideal to buy packages with a slightly longer history so that you can always access the data you need.
How many websites or applications can I record in one account?
It depends. If you’re using the Free package, you can work with 3 projects. It’s good to note that the 1,500 visit limit is shared across your projects. If you choose Startup or Business, the project limit is higher, but the visit limit sharing applies there, too.