Pick your perfect package

All packages include a 10-day free trial with all our Power features

Websites

e-shop, wordpress, etc.

Native mobile app

Android, iOS, Unity, Metal

Custom package

Free
Starter
Power
Always-on recording
Events
2
4
Unlimited
Funnels
1
1
Unlimited
Heatmaps
3
Unlimited
Unlimited
Sessions/month
1,500
Data history
1 month
0
$000 / monthly
$000 / monthly
Prices don't include tax.

15-day money-back guarantee. If you're not 100% satisfied, we'll give you your money back.

There’s something for everyone, so click through to our comprehensive comparison page to find the right package for you.
Recordings and heatmaps
Sessions/month
1,500
7,500 or more
25,000 or more
Visitor journey
Always-on recording
Heatmapsweb only
3
Unlimited
Unlimited
Better heatmaps precision
Historical data in heatmaps
Different types of visitors in heatmaps
Support for Ajax and single-page apps
Recordings and heatmaps sharing
Notes
3
Unlimited
Unlimited
JS errors in console web only
Analytics
Events
2
4
Unlimited
Funnels
1
1
Unlimited
Export graphs
Event manager
Event picker
Merge events
Data access
Data history
1 month
Up to 3 months
Up to 12 months
Retroactive data
Personal data anonymization
GDPR
Access to censored data
API and user identification
Premium integrations
Sampling
Contact Sales for Options
Administration and support
Projects
3
Unlimited
Unlimited
Team members
2
4
Unlimited
Live chat support
Shot of slivovitz
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Frequently asked questions

Can I try Smartlook for free?
Yes! All packages include a 10-day free trial with all the features in the Power package. The only difference is that the trial is limited to 5,000 visits.

You don't need to enter your credit card to start. After the trial ends, you can choose to either purchase a paid plan or downgrade to the free package.
What's the difference between recording mobile websites and mobile apps?
We record mobile websites within a web project, meaning that it's a website that is viewed on a mobile device. It is tracked normally with the Smartlook script. Mobile apps, on the other hand, are recorded via the SDK for iOS and Android. You will need to track mobile apps within a mobile app project.
What happens to my data after the history expires?
Availability of your data depends on your package. The system automatically deletes data that gets older than your history. So when you want to view data that are 2 months old and your package has only 1 month of history, you won’t find it in Smartlook. This is why it’s ideal to buy packages with a slightly longer history so that you can always access the data you need.
How many websites or applications can I record in one account?
It depends. If you're using the Free package, you can work with 3 projects. It's good to note that the 1,500 visit limit is shared across your projects. If you choose Starter or Power, there is no project limit, but the visit limit sharing applies there, too.