session recording tool

Record anything users do on your
website or mobile app

With features that allow you to find useful information even in thousands of recordings in no time.

4.7 / 5
9.1 / 10
4.7 / 5
Session recording wih Powerful filters and Segments

Session recording wih Powerful filters and Segments

Smartlook records all of your visitors and automatically detects every interaction as an event. To harness this amount of data quickly - Smartlook provides you with the strongest list of filters of any analytical toolkit, giving you limitless segments and immediate answers to the questions you’ve been asking.

  • Data optimization for playback ensures minimal data usage and quick loading
  • Devtools to find JavaScript errors and make work for your developers faster and easier
  • Save Events directly from the recordings with no coding skills required
  • 'Event drop in' saves you time by taking you to the exact moment in the recording
  • Skipping inactivity is a one-click option to cut to the action and save time
  • Leave filterable notes for your team within recording timelines
  • Share your recordings securely within your team for insight and clear explanations.

Advanced users demand customization

Thanks to the use of our API, our customers can send any additional information about users to Smartlook. This gives you the flexibility to add: invoice numbers, brands, packages - any property you like to Smartlook. In accordance with GDPR, the filtration options are limited only by your imagination.

Smartlook also combines data from multiple user visits to give you a comprehensive overview of their behavior on the web across multiple devices. By having the complete picture of the user’s journey, it’s possible to unlock behavior patterns and systematically identify potential problems.

Advanced users demand customization

Smartlook helps us to close support tickets faster

Smartlook has a big impact on scaling conversations with a small team. It cuts down on time needed to close a support ticket and prevents going back and forth constantly.

Thanks to Smartlook we also know what confuses users and where to improve our UX and our documentation. Both help our clients to become autonomous and Livestorm to be self-service.

Dive into the minds of your users in less than a minute

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