“We haven’t had this level of insight from our mobile customers, ever.”
Looking for Hotjar alternative?
Get better pricing, gain more confidence in your analytics data, and track users across websites and mobile apps.
Why our customers love us
Get powerful insights
Combine session recordings with event-based analytics.
What’s wrong with my mobile app or website?
Get clear insights by watching user’s recordings. Don’t have time? The advanced filtering capabilities take you right to the crucial moment.
Do users do what you want them to?
See how often users perform actions that matter to you. Use the events also as filters in recordings, so you can quickly find the important ones.
Where and why do users drop off?
Within one click get recordings of all the drop-offs. Fix the problems and plug the $ leaks!
What are the most crucial page elements?
Get an instant overview of where your users click and how far they scroll.
Where do you lose site and app users?
See visually how your users move at your website or app. Determine whether the path you created for them works as expected.
What happened in the moments leading up to a crash?
Watch session recordings to determine the cause of a crash and fix it without QA reproduction. See what happened and which crashes frustrate users most.
for mobile apps
All packages include a 30-day free trial with all premium features
What’s in this plan:
- 3000 monthly sessions
- Basic product analytics capabilities
- Historical data in heatmaps
- Supports both web & mobile apps
- One month data retention
- Integration with Slack & Google Analytics
Everything in Free, and:
- From 5k monthly sessions
- More advanced product analytics capabilities
- Daily anomaly reporting
- Exports to CSV
- All premium integrations
- DevTools & Product analytics add-ons
Everything in Plus, and:
- Tailored to your needs
- Unlimited users & projects add-on
- Single Sign-On / SAML
- Data Export – REST API
- Dedicated customer success resources
- Custom Agreements
What our customers say
“The considerable advantage of Smartlook was the option of filtering visitors that are tracked. Instead of trying to make sense out of tens of thousands of sessions, experts in the company could now watch 10 or 20 sessions to grasp the problem. Using only a small part of all recordings is saving money and time for many people in the company.”