Smartlook is now part of Cisco

Comprehensive product
analytics & visual user insights

Smartlook is the only combined quantitative + qualitative analytics platform that’s actually easy for growing teams to set up and adopt.

4.7 / 5
4.7 / 5
4.8 / 5
8.8 / 10

Smartlook’s unique feature set

Session recordings

Session recordings are the best way to see how users interact with web and mobile apps. Always-on session recordings allow you to record all user interactions from beginning to end.

You can easily identify and zero in on a single user’s session recordings with a unique ID.


Track key user actions across web, native apps, or mobile games. Retroactively gain access to event statistics in zero time thanks to automatic tracking, and start analyzing data immediately. Use events as filters to access the crucial parts of session recordings.

Create merged events when events take place across both platforms.


Create funnels to see the steps that lead toward conversion when a user interacts with your web, mobile app, or game. Gain insight into how users move through funnels, including what issues prevent them from converting, and which screens have a high exit rate and why.

Build and combine event funnels across web and mobile apps. Take your analysis to the next level with help from filters.


Heatmaps are a great way to visualize aggregated data as a single image of all user interactions, including swipes, button taps, scrolls, and more. Easily switch between web and mobile app heatmaps with one intuitive UI.

Smartlook’s heatmaps record 100% of all sessions by default — no data sampling.

Behavior Flows

Behavior flow diagrams are an excellent tool to discover how your users move throughout your website and mobile app.

Using such diagrams can help you troubleshoot the user flow of pages and screens to determine whether your intended routes work as expected.

Transparent pricing

All packages include a 30-day free trial with all premium features

Free plan
Start-up your business

What’s in this plan:

  • 3000 monthly sessions
  • Basic product analytics capabilities
  • Historical data in heatmaps
  • Supports both web & mobile apps
  • One month data retention
  • Integration with Slack & Google Analytics
Pro plan
Essential partner for your growth
Starting at:
EUR 55/ month

Everything in Free, and:

  • From 5,000 monthly sessions
  • More advanced product analytics capabilities
  • Daily anomaly reporting
  • Exports to CSV
  • All premium integrations
  • DevTools & Product analytics add-ons
Enterprise plan
Tailor-made solution for your team
Let’s talk

Everything in Plus, and:

  • Tailored to your needs
  • Unlimited users & projects add-on
  • Single Sign-On / SAML
  • Data Export – REST API
  • Dedicated customer success resources
  • Custom Agreements

We take privacy and security seriously

Track user behavior on your website and in your mobile app. Smartlook supports your privacy compliance and ensures data security.