Recordings
Advanced filtering
Look up people who visited a specific screen, came from a certain city or used your app for the first time. Choose from over 30 filters to quickly find recordings you need.
Share recordings with a timestamp
Send anyone a replay link that starts at the exact time when a problem happens. You can also add a note to explain what the problem is.
Visitor journey
With visitor journey, you know when users come back and see what they did during those sessions.
Identify customers
Use Smartlook API to identify users and look up customer’s replays by their name or email. Use that for faster support and debugging.
Events
Events are used to filter recordings
It can be a click on any element in your app. But also visited activity, view controller or anything you send to Smartlook through API.
Use events to filter recordings
Events automatically play a recording from the moment a user interacts with a specific part of your app. Saves a lot of time you’d need to find that moment.
Event statistics & event breakdown
See how often people use any element in your app. And break it down by custom parameters such as a type of subscription a user has.
Automatic event tracking
Everything is tracked from the moment you add Smartlook to your app. When you create an event, you can already see its statistics and watch related videos.
Funnels
Watch why people drop out of a funnel
You can use funnels to find people who didn’t finish a step. Watch people repeatedly encounter the same problem, fix it and increase conversions.
See statistics retroactively
With a funnel in tools like Google Analytics, you have to wait for new data. When you create a funnel in Smartlook, you can already see how it’s performing.
Create funnels from events
Funnels are typically created from URLs. But in Smartlook you can create a funnel from any events. This helps you to see if certain functions improve conversion.
Analytics & Reporting
Customizable dashboard
See the most important information all in one place. Choose what events, funnels and statistics you want to see and play related recordings right from your dashboard.
Email reporting for events and funnels
See how the performance of a funnel (or an event) changes on a weekly basis. If a mission-critical funnel suddenly stops working, you’ll know it.
Rage clicks
Filter videos of users who furiously click on any element. With Rage Clicks it’s easy to spot bad UX design & find places for possible improvement to your website.
Anomalies alerting
Get notified about sudden drops and increases in errors. This helps you to spot technical problems before they damage your business.
Sessions containing an error
Watch replays where errors happen. You can see what a user did before the error happened so you can get rid of the problem in no time.
Less than 5 minutes to setup
Smartlook is easy to implement thanks to SDKs for iOS, Android, and React Native
Doesn’t slow a device down
With the default settings, Smartlook takes 2 screenshots every second. You can change the frame rate as well as bitrate. And you can record graphically intense games.
GDPR compliant by design
Smartlook's default setting takes care of GDPR so that you don't have to.
Integrations
iOS, Android, React Native, Unity engine, Unreal engine, Cocos, Crashlytics
Dive into the minds of your users in less than a minute
No credit card required