Looking for a Fullstory alternative? We have everything you need

Smartlook comprises a powerful feature set which empowers our users to quickly and effectively understand user behavior on websites and mobile applications for iOS and Android.

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4.7 / 5

9.1 / 10

4.7 / 5

SEAMLESS SYNERGY OF

Events > Recordings

Smartlook links all the automatically tracked events directly to the recordings, so that you can quickly and easily find the exact moment in a user journey in seconds. With powerful filters, and our on screen Event picker; tracking behaviour has never been easier.

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SEAMLESS SYNERGY OF

Funnels > Recordings

Maybe you’ve been wondering why some people are leaving your page at a particular moment. With Smartlook, you can play all the recordings of your users who churned at any given phase of your funnel. Just press play at the part that concerns you. It’s easy!

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Take a deep dive with
Smartlook

Intuitive dashboard

Smartlook reads like a book. From left to right you’ll find more details as you progress into your data with ease and clarity.

Event & funnel breakdowns

Dive deep into your data by breaking down your events or funnels by custom property. Your analysis can be as specific as you need.

Retention tables

Unlock answers to user churn and new feature uptake. With Retention tables you’ll highlight ways to improve user engagement.

See pricing

FAIR

Transparent pricing

All packages include a 10-day free trial with all our Power features

Free

For personal use

Free

Get started

Sessions/month

Select a number of visits that are slightly more than your usual monthly traffic to make sure you record everyone. Monitor your traffic in your dashboard.

1,500
Data history

Determine how long you need to keep your data for. It’s best to buy more data history from the start in case you want to analyze things older than your history limit. We cannot retrieve any data the system has already deleted.

1 month
Events

Track any event (anything your users do) with Smartlook. Thanks to our visual editor you don’t even need programmers in most cases.

2
Funnels

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

1
Heatmaps

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

3
Session vault

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Standard integrations

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Premium integrations

This feature is available only for website projects.

At the moment, Premium integrations include the following tools: Intercom, Mixpanel, Piwik PRO, Sentry, and Zendesk. These integrations can be turned on for Business and Ultimate plans for a fee.
DevTools

This feature is available only for website projects.

Make your devs’ lives easier with a built-in JavaScript console that displays a detailed list of errors that occurred in a visitor’s browser. See all errors when you play a visitor’s recording.
Enterprise features

If requested, we’re able to set up single sign-on, custom paperwork, sampling or Public REST API.

Startup

Start-up your growth!

Starting at

$ 39 / monthly

Build a Startup plan

Sessions/month

Select a number of visits that are slightly more than your usual monthly traffic to make sure you record everyone. Monitor your traffic in your dashboard.

5,000(Upgradable to 25,000)
Data history

Determine how long you need to keep your data for. It’s best to buy more data history from the start in case you want to analyze things older than your history limit. We cannot retrieve any data the system has already deleted.

1 month
Events

Track any event (anything your users do) with Smartlook. Thanks to our visual editor you don’t even need programmers in most cases.

4
Funnels

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

1
Heatmaps

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

10(Upgradable to 100)
Session vault

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Standard integrations

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Premium integrations

This feature is available only for website projects.

At the moment, Premium integrations include the following tools: Intercom, Mixpanel, Piwik PRO, Sentry, and Zendesk. These integrations can be turned on for Business and Ultimate plans for a fee.
DevTools

This feature is available only for website projects.

Make your devs’ lives easier with a built-in JavaScript console that displays a detailed list of errors that occurred in a visitor’s browser. See all errors when you play a visitor’s recording.
Enterprise features

If requested, we’re able to set up single sign-on, custom paperwork, sampling or Public REST API.

Recommended

Business

More data, deeper analysis

Starting at

$ 67 / monthly

Build a Business plan

Sessions/month

Select a number of visits that are slightly more than your usual monthly traffic to make sure you record everyone. Monitor your traffic in your dashboard.

15,000(Upgradable to 200,000)
Data history

Determine how long you need to keep your data for. It’s best to buy more data history from the start in case you want to analyze things older than your history limit. We cannot retrieve any data the system has already deleted.

1 month(Upgradable to 12 months)
Events

Track any event (anything your users do) with Smartlook. Thanks to our visual editor you don’t even need programmers in most cases.

12(Upgradable to 60)
Funnels

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

4(Upgradable to 20)
Heatmaps

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

30(Upgradable to 100)
Session vault

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Standard integrations

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Premium integrations

This feature is available only for website projects.

At the moment, Premium integrations include the following tools: Intercom, Mixpanel, Piwik PRO, Sentry, and Zendesk. These integrations can be turned on for Business and Ultimate plans for a fee.

add-on
DevTools

This feature is available only for website projects.

Make your devs’ lives easier with a built-in JavaScript console that displays a detailed list of errors that occurred in a visitor’s browser. See all errors when you play a visitor’s recording.

add-on
Enterprise features

If requested, we’re able to set up single sign-on, custom paperwork, sampling or Public REST API.

Ultimate

Tailor-made solution

Contact sales

Sessions/month

Select a number of visits that are slightly more than your usual monthly traffic to make sure you record everyone. Monitor your traffic in your dashboard.

Custom
Data history

Determine how long you need to keep your data for. It’s best to buy more data history from the start in case you want to analyze things older than your history limit. We cannot retrieve any data the system has already deleted.

Custom
Events

Track any event (anything your users do) with Smartlook. Thanks to our visual editor you don’t even need programmers in most cases.

Custom
Funnels

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

Custom
Heatmaps

Build conversion funnels that tell you exactly when, where, and why your users churn. Funnels pair with recordings, so you can see where you lose users — and fix the issue.

Custom
Session vault

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Standard integrations

A session vault allows you to save selected recordings for a longer period than your current data history. Thanks to that, you’re able to store important recordings and watch them anytime you want.
Premium integrations

This feature is available only for website projects.

At the moment, Premium integrations include the following tools: Intercom, Mixpanel, Piwik PRO, Sentry, and Zendesk. These integrations can be turned on for Business and Ultimate plans for a fee.

add-on
DevTools

This feature is available only for website projects.

Make your devs’ lives easier with a built-in JavaScript console that displays a detailed list of errors that occurred in a visitor’s browser. See all errors when you play a visitor’s recording.

add-on
Enterprise features

If requested, we’re able to set up single sign-on, custom paperwork, sampling or Public REST API.

add-on

15-day money-back guarantee. If you are not 100% satisfied, we’ll give you your money back.

See full pricing

Looking for a Fullstory alternative? We have everything you need

Events > Recordings

Funnels > Recordings

Take a deep dive with Smartlook

Intuitive dashboard

Event & funnel breakdowns

Retention tables

Don’t just take our word for it

Transparent pricing

Free

Free

Sessions/month

Data history

Events

Funnels

Heatmaps

Session vault

Standard integrations

Premium integrations

DevTools

Enterprise features

Startup

$ 39 / monthly

Sessions/month

Data history

Events

Funnels

Heatmaps

Session vault

Standard integrations

Premium integrations

DevTools

Enterprise features

Business

$ 67 / monthly

Sessions/month

Data history

Events

Funnels

Heatmaps

Session vault

Standard integrations

Premium integrations

DevTools

Enterprise features

Ultimate

Sessions/month

Data history

Events

Funnels

Heatmaps

Session vault

Standard integrations

Premium integrations

DevTools

Enterprise features

Startup

Business

Take a deep dive with
Smartlook