Introducing full behavior flows

Introducing full behavior flows

Vojtech Sibor
Vojtech Sibor (Smartlook Team)  |  Published: Apr 14, 2022
1 min read
Discover how your customers interact with your website or mobile app so you can ensure a smooth user experience.

Our behavior flows make it easy to understand the customer journey on your website or mobile app. Use filters to see how they interact with each platform, and integrate your findings to create a seamless user experience. Filter flows by device, country, user, and events. 

Behavior flows help you:

  • determine whether intended customer routes work as expected
  • compare routes in A/B testing
  • troubleshoot the user flow on your pages

Select the path you’re interested in and focus on the users who choose it. Need more information? Review the entire session by clicking the “PLAY” button to see what happened. 

The behavior flow feature is an excellent way for product and marketing managers to understand their users better. It will help you decide which steps to take to improve the user experience. 

Setting up this feature is not rocket science. Diagrams auto-generate and are fully customizable to meet your needs. 

Read more about tracking user behavior:

How to track user activity on your website (in-depth guide)

Vojtěch Šibor
Vojtěch Šibor

is a Product Marketing Manager at Smartlook. Vojtech is a marketer with product blood running through his veins. He always knows about all the new features and what's coming up. Sometimes he talks about brand stuff and makes sure that the communication is consistent.

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