Smartlook Blog

GDPR – Basic info

GDPR (or the General Data Protection Regulation) is a new directive from the EU that affects how companies collect and …

How Does Smartlook Protect User Privacy?

Last week, an article came out from Princeton’s Center for Information Technology Policy analyzing several user replay solutions, including Smartlook. That jumpstarted …

Make Your Product Better with Event Tracking in Smartlook

What is an event, and why should you care about tracking events? An event is an interaction users have with …

Smartlook Helps RobertNemec.com Boost CRO of Their Clients’ Funnels

What do you use Smartlook for? We use Smartlook recordings and heatmaps to better understand the behaviors of the visitors …

See What Your Users Did Before They Churned

Eight months ago, we launched Smartlook’s pricing and were excited to watch our paid user base grow. (And because we wanted …

Kiwi.com uses Smartlook to verify customer issues

What do you use Smartlook for? Here at Kiwi.com, we use Smartlook to verify bugs and issues that our customers …

How Skrz.cz Found 15 Bugs on Its Website in 3 Hours

What made you start using Smartlook? Initially, there was some uncertainty and a notion that Smartlook could not deliver the same results …